1. Who we are
This Privacy Policy explains how California Infotech (“California Infotech”, “we”, “us” or “our”) collects, uses and protects personal information when you visit www.californiainfotech.com (the “Website”), use our free SEO audit tool, contact us, or use our digital marketing services for home service businesses.
Our business address is 10975 Hemlock Ave, Fontana, CA 92337, USA, and we also have a team in Chandigarh, India. By using the Website, you acknowledge the practices described in this policy.
2. Information we collect
Information you give us
- Contact and enquiry forms – your name, email address, phone number, website URL, the service you are interested in, and anything you write in your message.
- Free SEO audit – the website address, business type and city or service area you enter. If you unlock the full audit or request a manual audit, we also collect your name, email address and phone number, together with your audit results.
- “Talk to an Expert” chat box – the name, phone number, email address and message you submit, and the page you sent it from.
- Direct communication – information you share when you email, call, message us on WhatsApp or book a call with us.
Information collected automatically
- Device and usage data – such as your IP address, browser type, device type, operating system, referring website, pages viewed and the date and time of your visit.
- Cookies and similar technologies – used for analytics and to make the Website work properly (see Cookies & analytics).
- Security logs – our hosting and security tools may record IP addresses and request information to protect the Website from abuse and spam.
We do not ask for, and ask you not to submit, sensitive personal information (such as financial account details, government ID numbers or health information) through the Website.
3. How we use your information
- To respond to your enquiries and messages, and to call or email you about your request.
- To run your free SEO audit and prepare a personalized action plan or proposal.
- To provide, manage and improve our SEO, PPC, reputation management and related services.
- To send you information about our services that you have asked for. You can opt out of marketing emails at any time.
- To understand how visitors use the Website so we can improve its content and performance.
- To protect the Website, prevent spam and misuse, and keep our systems secure.
- To comply with legal obligations and enforce our terms.
4. Our free SEO audit tool
When you run the instant audit, our server visits the publicly available pages of the website you enter (for example its homepage, robots.txt and sitemap) and checks factors such as page titles, headings, speed, schema markup and mobile settings. We do not access any private, password-protected or account areas.
- Scan results are stored temporarily (for up to 6 hours) so repeat scans load faster.
- Your IP address is used temporarily (for about 15 minutes) to limit the number of scans and prevent abuse.
- The scan results are only connected to your name and contact details if you choose to unlock the full audit or request a manual audit.
Please only enter websites that you own or are authorized to have reviewed.
7. Third-party services
Some features take you to, or load content from, other companies. Their own privacy policies apply to the information they collect:
| Service | When it is used |
|---|---|
| Calendly | When you choose to book a strategy call. |
| When you choose to message us on WhatsApp. | |
| Vimeo | Client video testimonials load from Vimeo only when you press play. |
| Google (Tag Manager / Analytics) | Website analytics, as described above. |
| Facebook, Instagram, LinkedIn, Google, Clutch | When you click our social or review profile links. |
The Website may also link to other websites we do not control. We are not responsible for their content or privacy practices.
8. Data retention
We keep personal information only for as long as needed for the purposes described in this policy – for example, to respond to your enquiry, deliver our services, keep business records and meet legal, tax or accounting requirements. When it is no longer needed, we delete it or make it anonymous. Temporary audit data is kept as described in section 4.
9. Data security
We use reasonable technical and organizational measures to protect your information, including a secure (HTTPS) connection, security software and limited access for our team. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Your rights & choices
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and request a copy.
- Ask us to correct inaccurate information.
- Ask us to delete your personal information.
- Opt out of marketing communications – use the unsubscribe link in our emails or contact us.
- Object to or restrict certain processing, or withdraw consent where we rely on it.
To make a request, email ceo@californiainfotech.com with the subject “Privacy Request”. We may need to verify your identity before responding, and we will reply within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.
11. California privacy rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”), gives you specific rights:
- Right to know the categories and specific pieces of personal information we collect, the sources, the purposes, and the categories of third parties we share it with.
- Right to delete personal information we collected from you, subject to certain exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of personal information. We do not sell personal information.
- Right to non-discrimination for exercising these rights.
Categories collected in the past 12 months: identifiers (such as name, email address, phone number and IP address); internet or other electronic network activity (such as pages viewed and interactions with the Website); and commercial information (such as the services you are interested in). Sources: directly from you, from your device, and from our analytics providers. Purposes: those listed in section 3.
You can submit a request by emailing ceo@californiainfotech.com or calling +91 98558 15757. You may use an authorized agent to make a request on your behalf; we may ask for proof of authorization and verify your identity.
12. International visitors
We operate in the United States and India, and our service providers may process information in other countries. If you visit from outside these countries, your information may be transferred to and processed in countries whose data protection laws may differ from yours. Where required, we take steps to make sure your information remains protected.
13. Children’s privacy
The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where local law requires). If you believe a child has given us personal information, please contact us and we will delete it.
14. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we may also provide a more prominent notice.
15. Contact us
California Infotech
10975 Hemlock Ave, Fontana, CA 92337, USA
Email: ceo@californiainfotech.com
Phone / WhatsApp: +91 98558 15757